Store Policy

Delivery/ Shipping

Delivery is free on ALL orders over R1000. If your order value is less than R750, the delivery fee will be confirmed at the final order confirmation stage. Deliveries on all successful purchases will be made between 3 – 7 working days.

If delays are anticipated, you will be notified.
All orders placed on weekends will be processed on the following Monday.
Deliveries are only made to valid addresses within South Africa, on business days only.
We do not deliver/ ship to a post box address. For security reasons, we cannot reroute your package to a new address. 

House of Dzaya assumes no responsibility after a package has been signed for. It is not required that the cardholder sign for the package, but rather anyone at your requested shipping address over the age of 18 with valid identity document. Once you have received your order, if you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email to info@houseofdzaya.com